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  • I am attempting to log in via Okta FastPass on my mobile device. After I select Login with Okta FastPass, I receive a blank page. What should I do? Term
    Description: This can occur for several reasons: Okta FastPass login is not supported in private or incognito browsing sessions. Make sure you are logging in on a standard browser tab. If you select Cancel when prompted to open the Okta Verify app, login will not complete successfully. Clear your browser’s cache and try logging in again. The Okta Verify app is not installed on the mobile device. Follow the steps to enroll Okta FastPass. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • I am attempting to log in via Okta FastPass on my mobile device. After accepting the Okta FastPass prompt, I am redirected back to the login selection page. What should I do? Term
    Description: This can occur for several reasons: Your mobile device is not configured to require biometric authentication on device unlock. Some browsers (ex. Chrome, Edge, Samsung) on an Android device require permission to access the Okta Verify application. If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • Why is my browser asking for permission to look for and connect to devices on my local network when I log in via Okta FastPass? Term
    Description: The MyNavy HR login portal requires permission to communicate with the Okta Verify application on your mobile device to complete CAC-free login via Okta FastPass. When prompted, you must select Allow to enable this connection. If you have selected Block, you must update your browser permissions before you can log in.
  • How do I update my browser permissions to allow local network access on my mobile device? Term
    Description: To log in via Okta FastPass on some browsers (ex. Chrome, Edge, Samsung) on Android devices, the browser must permit local network access. The specific steps to check or update the permission varies by browser and mobile device: Locate the Local network access setting in your browser Ensure it is set to Allow Note: If this permission is set to Block, your browser cannot connect to the Okta Verify app, and you will not be able to log in via Okta FastPass on your mobile device.
  • Can I access MyNavy HR Systems using a MyNavy HR Account username and password? Term
    Description: No. Navy security standards and policies prohibit password-based authentication methods. You can log in using one of the approved methods: CAC on any device CAC-free on mobile devices via Okta FastPass.
  • Directly after logging in to a MyNavy HR System, why am I seeing a page that says "You don't have any apps"? Term
    Description: Users should not typically arrive at this page. It is safe to close the browser in which this page is displayed. Close the browser. Tap the Log In button The engineering team is aware of the issue and is working to resolve it. Contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669) for additional assistance.
  • When trying to log in to a MyNavy HR System while connected to the NMCI network, why am I seeing a blank page? Term
    Description: While connected to the NMCI network, you must be authenticated to the Menlo proxy with your Flank Speed credentials to access the MyNavy HR login page. Open a new tab on the same browser Navigate to a commercial site (ie ESPN.com, Yahoo.com, etc) You should be prompted to enter your Flank Speed credentials Once credentials are accepted, refresh the blank page The MyNavy HR login page should display For additional assistance contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • Why do I get a "Login Unsuccessful" page when trying to log in to MyNavy Portal? Term
    Description: There are a few possibilities: Using a bookmark to navigate directly to the login page will result in an error. The login request expired and is no longer valid, requiring you to initiate a new login request. An unexpected system error occurred. Try initiating another login request through the MyNavy Portal homepage (https://my.navy.mil/index.html). If this issue persists, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • Can I bookmark the MyNavy Portal login screen? Term
    Description: No. Bookmarking the MyNavy Portal login page will cause the login request to fail. You must always initiate the login request through the MyNavy Portal homepage (https://my.navy.mil/index.html).
  • Who do I contact for additional assistance? Term
    Description: CDS: Contact the NAVWAR Enterprise IT Service Management Help Desk at NAVWARDS.fct@navy.mil or call 1-800-537-4617 for assistance. MNCC: Contact MNCC_Training.fct@navy.mil. PersPay: Contact your supporting TSC/PSD (CPPA Coordinator/Trainers). PRIMS II: Contact the PRIMS II Helpdesk at PRIMS@navy.mil or call 1-901-874-2210. R2M: LCDR Laine Cameron, laine.cameron1@navy.mil, (757) 322-6670 All Other Issues: Contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669)
  • Mid-Term Counseling Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Performance-Evaluation/MidTerm_Counseling/
    Description: Learn about management, coaching, and resources for Mid-Term Counseling. References include the Military Individual Development Plan (IDP) and the Mid-Term Counseling Checklist.
    Category: Performance Career & Life Events
  • Officer Career Progression Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Officer-Career-Prog/
    Description: Learn about Promotion Eligibility and Frocking. Contains contact info for the Selection Board Branches.
    Category: Career Planning Career & Life Events
  • Command Sponsorship of Dependents Quick Link
    https://www.mynavyhr.navy.mil/References/MILPERSMAN/1000-Military-Personnel/1300-Assignment/
    Description: View policy guidance for Command Sponsorship of Dependents at Overseas Duty Stations (MILPERSMAN 1300-150) and Suitability for Overseas Assignment Screening & Reporting (MILPERSMAN 1300-304).
    Category: Assignment, Leave, Travel Career & Life Events
  • Navy Voting Assistance Program Quick Link
    https://ffr.cnic.navy.mil/Fleet-Readiness/Special-Interest-Programs/Navy-Voting-Assistance-Program/
    Description: Visit the Commander, Navy Installations Command (CNIC) website to learn about voter registration, voting by absentee ballot, and online resources for smart voting.
    Category: Sailor & Family Support Career & Life Events
  • NSIPS Quick Link
    https://www.nsips.cloud.navy.mil/my.policy
    Description: Login to Navy Standard Integrated Personnel System (NSIPS) to view your Electronic Service Record (ESR), update Record of Emergency Data, Dependency Application, SGLI, and submit an eLeave request.
    Category: Popular Links Assignment, Leave, Travel Deployment & Mobilization Pay & Benefits Retirement & Separation Career & Life Events
  • Enlisted Career Administration Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Enlisted-Career-Admin/
    Description: Learn about Reenlistments, Extensions, Lateral and Forced Conversions, High Year Tenure (HYT), Active Duty and Reserve Conversions, and Incentives.
    Category: Career Planning Career & Life Events
  • ASM Quick Link
    https://asm3.nmci.navy.mil/ASM3/cac
    Description: Login to the Advanced Skills Management (ASM) system to view and manage personnel data including training, certifications, qualifications, and licenses. To establish an ASM account, contact your command ASM Coordinator or the ASM helpdesk at 360-315-7450.
    Category: Training, Education, Qualifications Popular Links Career & Life Events
  • Naval Medicine Professional Development Center (NMPDC) Quick Link
    https://www.med.navy.mil/Naval-Medical-Leader-and-Professional-Development-Command
    Description: Learn about Naval Medical Leader & Professional Development Command, (NML&PDC)  which provides U.S. Navy health professionals and technicians with a comprehensive portfolio of competency-based leadership, technical skills and professional development products.
    Category: Training, Education, Qualifications Career & Life Events
  • Physical Examination for Retirement/Separation (NAVMED P-117) Quick Link
    http://www.med.navy.mil/directives/Pages/NAVMEDP-MANMED.aspx
    Description: Learn policy guidance for physical examinations in the Manual of the Medical Department (MANMED), NAVMED P-117. Refer to Chapter 15, Article 15-20 (Separation) or Chapter 15, Article 15-21 (Retirement).
    Category: Retirement & Separation Career & Life Events
  • BOL Quick Link
    https://www.bol.navy.mil/bam/
    Description: Login to BUPERS Online (BOL) to view links to the Annual Retirement Point Record (ARPR) for Reservists, Personnel Summary Record (PSR), Official Military Personnel File (OMPF), and more.
    Category: Performance Popular Links Advancement & Promotion Assignment, Leave, Travel Career Planning Deployment & Mobilization Pay & Benefits Retirement & Separation Career & Life Events
  • Benefits Overview Quick Link
    https://www.militaryonesource.mil/financial-legal/personal-finance/benefits/
    Description: Learn about Basic Pay, Allowances, Special and Incentive Pays, Savings Deposit Program, and Thrift Savings Plan on Military OneSource. Includes information on the 9/11 GI Bill.
    Category: New to the Navy Pay & Benefits Sailor & Family Support Career & Life Events
  • BUMED Quick Link
    https://www.med.navy.mil/
    Description: Learn about the U.S. Navy Bureau of Medicine and Surgery (BUMED).
    Category: New to the Navy Retirement & Separation Sailor & Family Support Career & Life Events
  • Certificate of Release or Discharge from Active Duty Quick Link
    https://www.mynavyhr.navy.mil/References/Instructions/BUPERS-Instructions/
    Description: View the BUPERS Instructions page for the current Administrative Procedures for Certificate of Release or Discharge from Active Duty (DD 214/DD 214C/DD 214W and DD 215) (BUPERSINST 1900.8D).
    Category: Deployment & Mobilization Retirement & Separation Career & Life Events
  • ESR - About Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Records-Management/Electronic-Service-Record-ESR/
    Description: Learn how to view and manage your Electronic Service Record (ESR).
    Category: Retirement & Separation Career & Life Events
  • Military OneSource: Tax Support Quick Link
    https://www.militaryonesource.mil/financial-legal/taxes/
    Description: View information, tools, resources, and services designed to help servicemembers prepare and file their tax returns.
    Category: New to the Navy Deployment & Mobilization Sailor & Family Support Career & Life Events
  • Personal Financial Support Program Quick Link
    https://ffr.cnic.navy.mil/Family-Readiness/Fleet-And-Family-Support-Program/Work-and-Family-Life/Personal-Finances/
    Description: Visit the Commander, Navy Installations Command (CNIC) website to learn how the Personal Financial Support Program offers information and referral, education and training, as well as financial counseling to address the financial education needs of Sailors and their families.
    Category: Sailor & Family Support Career & Life Events
  • MRRS Login Quick Link
    https://mrrs.dc3n.navy.mil/mrrs/secure/welcome.m
    Description: Login to Medical Readiness Reporting System (MRRS) to access service member medical readiness.
    Category: Performance Career & Life Events
  • CETARS Login Quick Link
    https://main.prod.cetars.training.navy.mil/cetars/main.html
    Description: Login to Corporate Enterprise Training Activity Resource Systems (CETARS) to access school schedules and make reservations. 
    Category: Training, Education, Qualifications Career & Life Events
  • PARFQ Quick Link
    https://www.mnp.navy.mil/group/performance/parfq
    Description: Electronically submit your Physical Activity Risk Factor Questionnaire (PARFQ) prior to participating in the semi-annual Physical Fitness Assessment (PFA).
    Category: Performance Popular Links Perf Related Links Career & Life Events
  • EMO/STO Quick Link
    https://www.mnp.navy.mil/group/training-education-qualifications/emo-sto
    Description: View information and training resources supporting the Electronics Material Officer (EMO) and Systems Test Officer (STO).
    Category: Training, Education, Qualifications Career & Life Events
  • Engineering Duty Officer School (EDO) Quick Link
    https://www.netc.navy.mil/EDO
    Description: Learn why Engineering Duty Officer School serves as a focal point for the (EDO)  Community development enabling them to apply practical knowledge and experience to integrate science, technology and design into affordable ships and systems.
    Category: Training, Education, Qualifications Career & Life Events
  • NETC Commands Quick Link
    https://www.netc.navy.mil/Commands/
    Description: Visit NETC Commands page for direct links to Navy Education and Training Command sites, including the Training Centers (e.g., Aviation, Surface Warfare, Submarine, Seabees), Naval Service Training Command, Senior Enlisted Academy, and Naval Leadership and Ethics Center.
    Category: Training, Education, Qualifications Career & Life Events
  • Frocking Requests Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Officer-Career-Prog/Frocking
    Description: Learn about criteria, instructions, and common errors related to Frocking requests.
    Category: Advancement & Promotion Career & Life Events
  • Financial Assistance for Military Families Quick Link
    https://www.redcross.org/get-help/military-families/financial-assistance.html
    Description: Visit the American Red Cross website to learn about financial assistance for emergency travel, burial of a loved one, emergency food and shelter.
    Category: Deployment & Mobilization Sailor & Family Support Career & Life Events
  • Family Advocacy Program Quick Link
    https://ffr.cnic.navy.mil/Family-Readiness/Fleet-And-Family-Support-Program/Counseling-Advocacy-and-Prevention/Family-Advocacy-Program/
    Description: Visit the Commander, Navy Installations Command (CNIC) website to learn how the Family Advocacy Program (FAP) provides clinical assessment, treatment and services for service members and their families involved in allegations of domestic abuse and child abuse.
    Category: Deployment & Mobilization Sailor & Family Support Career & Life Events
  • Federal Student Aid Quick Link
    https://studentaid.gov/
    Description: Visit the U.S. Department of Education website to learn about financial aid opportunities.
    Category: Training, Education, Qualifications Career & Life Events
  • Federal Voting Assistance Program Quick Link
    https://www.fvap.gov
    Description: Visit the Federal Voting Assistance Program website to learn about voting assistance for service members, family members, and U.S. citizens overseas.
    Category: Sailor & Family Support Career & Life Events
  • General Board Information Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Boards/General-Board-Info
    Description: View general information pertaining primarily to Promotion Boards.
    Category: Advancement & Promotion Career & Life Events
  • SAPR (CNIC) Quick Link
    https://ffr.cnic.navy.mil/Family-Readiness/Fleet-And-Family-Support-Program/Sexual-Assault-Prevention-and-Response-SAPR/
    Description: Learn how the Commander Naval Installation Command (CNIC) Sexual Assault Prevention and Response (SAPR) Program is designed to emphasize prevention and to meet the needs of victims of sexual assault. If you have been, or think you have been sexually assaulted, there are steps you can take to establish safety, preserve evidence, and get the support you need.
    Category: New to the Navy Sailor & Family Support Career & Life Events
  • GRGB on MNP Quick Link
    https://www.mnp.navy.mil/group/get-real-get-better
    Description: Learn about Get Real Get Better (GRGB), a set of proven leadership and problem-solving best practices that empower exceptional performance.
    Category: Training, Education, Qualifications Performance Popular Links Advancement & Promotion Career Planning Get Real Get Better Career & Life Events
  • GI Bill Quick Link
    https://www.benefits.va.gov/gibill
    Description: Visit the Veterans Affairs (VA) website to view information about the GI bill.
    Category: Training, Education, Qualifications Career & Life Events
  • Navigate Deployment Quick Link
    https://www.hprc-online.org/total-force-fitness/navigating-deployment
    Description: Visit the Human Performance Resources by CHAMP (HPRC) website and learn how to optimize your performance and your relationships throughout your deployment cycle.
    Category: New to the Navy Deployment & Mobilization Sailor & Family Support Career & Life Events
  • Ready Navy Quick Link
    https://www.ready.navy.mil
    Description: Visit the Ready Navy website to learn about emergency preparedness for yourself and your family.
    Category: Sailor & Family Support Career & Life Events
  • National Center for Post-Traumatic Stress Disorder (PTSD) Quick Link
    https://www.ptsd.va.gov/index.asp
    Description: Learn about a mental health problem that some people develop after experiencing or witnessing a life-threatening event like combat, a natural disaster, a car accident, or sexual assault. Includes opportunities for treatment and resources for providers, families, and friends.
    Category: Sailor & Family Support Career & Life Events
  • Law Education Program (LEP) Quick Link
    https://www.jag.navy.mil/careers/lawyers/law-education/
    Description: Law Education Program (LEP)    Learn how the Law Education Program (LEP) gives active-duty Navy officers the opportunity to enter law school, earn the degree of Juris Doctor, and subsequently serve as a career Navy judge advocate. This is a selective program typically accepting only four Navy officers each year.
    Category: Training, Education, Qualifications Career & Life Events
  • MTBP – National Capital Region Quick Link
    https://www.whs.mil/Mass-Transportation-Benefit-Program
    Description: Join the Mass Transformation Benefit Program (MTBP) to receive transit passes in amounts equal to your personal commuting costs, not to exceed $270 per month (parking fees excluded).
    Category: Sailor & Family Support Career & Life Events
  • Officer Community Management Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Officer/
    Description: Learn about Active and Reserve Restricted Line, Unrestricted Line, Staff Corps, and LDO/CWO OCMs. Includes information on Retirement Waivers, and Program Authorizations.
    Category: Career Planning Career & Life Events
  • LDO/CWO Retirement Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Officer/Active-OCM/LDO-CWO/Retirement
    Description: Learn about Limited Duty Officer (LDO) and Chief Warrant Officer (CWO) retirement.
    Category: Retirement & Separation Career & Life Events
  • Officer Commissioning Programs Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Career-Counseling/Commissioning-Programs/
    Description: Learn about Officer Commissioning Programs such as the Seaman to Admiral 21 (STA-21) Program, the Medical Enlisted Commissioning Program, Officer Candidate School (OCS), and the Limited Duty Officer / Chief Warrant Officer (LDO/CWO) Program.
    Category: Career Planning Career & Life Events
  • Ombudsman Program Quick Link
    https://ffr.cnic.navy.mil/Family-Readiness/Fleet-And-Family-Support-Program/Work-and-Family-Life/Ombudsman-Program/
    Description: The Ombudsman is a volunteer, appointed by the commanding officer, to serve as an information link between command leadership and Navy families. The Navy Family Ombudsman Program promotes healthy, self-reliant families.
    Category: New to the Navy Sailor & Family Support Career & Life Events
  • Advancement & Promotion Data Quick Link
    https://www.mnp.navy.mil/group/my-record/advancement-and-promotion
    Description: View and verify your personnel and career data in MyRecord.
    Category: Personnel Records MR Related Links Career & Life Events
  • PRISE-R Program Quick Link
    https://www.mynavyhr.navy.mil/References/MILPERSMAN/1000-Military-Personnel/1100-Recruiting/
    Description: Learn policy guidance for the Prior Service (PRISE) III Program - OPNAV N13 (MILPERSMAN 1133-060) and Re-enlistment Eligibility – Reserve (PRISE-R) Program (MILPERSMAN 1133-061).
    Category: Advancement & Promotion Career & Life Events
  • Promotion Board Approval Process Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Boards/General-Board-Info/Promotion-Board-Approval-Process
    Description: Learn about the Promotion Board Approval Process.
    Category: Advancement & Promotion Career & Life Events
  • Personnel Conduct and Separations Quick Link
    https://www.mynavyhr.navy.mil/Career-Management/Personnel-Conduct-Sep/
    Description: Learn policy guidance on favorable and unfavorable Separations. References include Officer Resignations and Post Selection Board Matters.
    Category: Retirement & Separation Career & Life Events
  • Emotional Support Services Quick Link
    /web/sailor-and-family-support/mynavy-family/emotional-support-services
    Description: View MyNavy Family resources that help Sailors and their families manage the challenges of military life.
    Category: Sailor & Family Support MNF Related Links Career & Life Events
  • PERSTEMPO Quick Link
    https://www.bol.navy.mil/bam/mnp.aspx?app=myperstemp
    Description: Login to BUPERS Online (BOL) to view and monitor your Personnel Tempo (PERSTEMPO) record. Includes explanations for Hardship Duty Pay-Tempo (HDP-T) eligibility and PERSTEMPO thresholds.
    Category: Deployment & Mobilization Career & Life Events
  • Recruiter Assistance Programs Quick Link
    https://www.cnrc.navy.mil/HARP-BJHARP-OHARP-SEMINAR/
    Description: Visit the Navy Recruiting Command website to identify volunteer opportunities to return home and promote the benefits of a Navy Career.
    Category: New to the Navy Assignment, Leave, Travel Career & Life Events
  • Pay - For Military Members Quick Link
    https://www.dfas.mil/MilitaryMembers/
    Description: Visit the Defense Finance and Accounting Service (DFAS) website to learn about Pay, Allowances, Entitlements, and Deductions. References include Travel Pay and Thrift Savings Plan (TSP) options.
    Category: New to the Navy Career & Life Events
  • MyNavy Assignment Quick Link
    https://mynavyassignment.dc3n.navy.mil
    Description: Login to MyNavy Assignment (MNA) to view available jobs and make your own self-service applications or make applications through a Command Career Counselor.
    Category: Popular Links Assignment, Leave, Travel Career Planning Personnel Records Career & Life Events
  • Pay - For Retired Military Quick Link
    https://www.dfas.mil/RetiredMilitary/
    Description: Visit the Defense Finance and Accounting Service (DFAS) website to learn about Retired and Annuitant (R&A) Pay, Planning and Managing Retirement, Disability Entitlements, Survivors and Beneficiaries.
    Category: Deployment & Mobilization Pay & Benefits Retirement & Separation Career & Life Events