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971 Results for
  • I'm unable to access the MyNavy HR Account Management page. What should I do? Term
    Description: You must be logged in via CAC to access the MyNavy HR Account Management page. If you are still having issues, contact nesd@nesd-mail.onbmc.mil or 1-833-NESDNOW (1-833-637-3669).
  • What is my MyNavy HR Account username? Term
    Description: To check your MyNavy HR Account username, log in to MyNavy Portal via CAC then navigate to the MyNavy HR Account Management page. Note that your MyNavy HR Account username and MNP email can be different.
  • How do I change my MyNavy HR Account username? Term
    Description: To change your MyNavy HR Account username, log in to MyNavy Portal via CAC then navigate to the MyNavy HR Account Management page. Note that your MyNavy HR Account username and MNP email can be different.
  • How do I enroll Okta FastPass on a mobile device? Term
    Description: To enroll Okta FastPass on your mobile device, log in to MyNavy Portal via CAC on a desktop. Then, navigate to the MyNavy HR Account Management page, select Set Up / Add Device on the Okta FastPass card, and follow the provided steps to complete enrollment.
  • How do I enroll Okta FastPass on a desktop? Term
    Description: Okta FastPass enrollment is not currently available for desktop and laptop computers. Enrollment is supported only on mobile devices.
  • When enrolling Okta FastPass, I scanned the QR code and received the message "You already added that account." What should I do? Term
    Description: Remove the existing FastPass enrollment from the device then re-scan the QR code.
  • How do I remove an Okta FastPass enrollment from the Okta Verify app? Term
    Description: Android: Open Okta Verify on your mobile device. A list of accounts is shown. Tap the account to remove Select "Remove account" in the Manage Account section Confirm deleting the account in the confirmation dialog by selecting "REMOVE ACCOUNT" iOS: Open Okta Verify on your mobile device. A list of accounts is shown. Tap the account to remove Select "Delete Account" in the Manage Account section Confirm deleting the account in the confirmation dialog by selecting "Delete"
  • During Okta FastPass enrollment, I am unable to scan the QR code with my mobile device. How do I proceed? Term
    Description: If your mobile device cannot scan the QR code, it cannot be enrolled in Okta FastPass. Please verify that your camera and the Okta Verify application have the necessary permissions enabled or use a different mobile device to complete enrollment.

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