Family Emergencies

Plan Ahead to Deal With Crises: From natural disasters like hurricanes and floods to manmade emergencies like regional instabilities abroad, Sailor injuries, or death, or domestic violence, each emergency requires specific preparation. Whether your Sailor is deployed or at home, there are resources and support services available to meet the needs of the whole Navy family.

The Naval Services FamilyLine Guideline Series includes "Are You Ready?" - a handbook with valuable information on creating a Family Emergency Plan, completing Emergency Contact Cards, and creating an Emergency Supply Kit.

Emergency Communication Services

Before contacting a deployed Sailor, please anticipate the Sailor's response and how difficult news may affect them.
  • The American Red Cross Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with three options for requesting assistance.
  • Your Ombudsman can help you reach your Sailor and also arrange for command support or Chaplain services at the time of notification

Emergency Financial Need

Visit Navy and Marine Corps Relief Society (NMCRS) to learn about financial assistance and education for members of the Navy and Marine Corps, their eligible family members, widows, and survivors.

Emergency Preparedness

Take the "Emergency Preparedness Readiness Quiz" to learn how prepared you and your family are for an emergency. Then improve your readiness through "Ready Navy" resources such as Be Informed, Make a Plan, Build A Kit, Ready Navy Kids, and Ready Navy News.

Lodging for military families facing hospitalization of a loved one.

Navy Casualty provides casualty assistance to Navy families when a Sailor is seriously ill or injured, is placed in a duty status whereabouts unknown (DUSTWUN), or is declared missing and/or Prisoner of War or dies.

Use NFAAS to account for yourself and your family during widespread natural or man-made disasters. This is a CAC-enabled website.

Navy Wounded Warrior (NWW) is the Navy's sole organization for coordinating non-medical care for seriously wounded, ill and injured Sailors and Coast Guardsmen.

Prevention & Care Resources

According to the World Health Organization (WHO) a pandemic is defined as "worldwide spread of a new disease." The Navy wants to help keep its families informed and safe while navigating any pandemic crisis.

Sexual Assault Prevention and Response (SAPR)

The SAPR program is designed to meet the needs of victims. Services are available regardless of whether the individual knows the offender, and regardless of where and when the assault took place. The Department of Defense (DoD) Safe Helpline can connect you to your local SAPR program and provides live individualized support. Services are available 24/7.

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